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CT Lottery
CT Lottery to Temporarily Move Operations to Backup Facility

Tomorrow, Thursday, April 2, the CT Lottery will begin temporary operations out of its backup facility. Out of an abundance of caution, the CT Lottery’s in Rocky Hill will be closed for deep cleaning, following today’s notice of an employee testing positive for COVID-19. The positive test results today came after the employee had been self-isolating at home and absent from the facility for more than two weeks.

During the current health crisis, the CT Lottery has implemented the following claims procedures:

  • Prizes up to $599 may be claimed in-person at CT Lottery retailers, or by mail. For mail-in instructions, visit
  • Prizes up to $5,000 may be claimed in-person at High-Tier Claim centers, or by mail.
  • Prizes $5,000 - $49,999 MUST be claimed by mail.
  • Prizes $50,000 and above MUST be made in-person at the CT Lottery’s Rocky Hill headquarters, and by appointment ONLY. To make an appointment, claimants should call (860) 713-2679.

Please note, Lottery Retailers and High-Tier Claim Centers are privately owned businesses and may independently determine openings and closings. All details of the CT Lottery’s temporary changes during the outbreak are available on the CT Lottery’s website at Any other questions or concerns about claims may be directed to, or (860) 713-2700.



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