Public Notice

CT LOTTERY PUBLIC NOTICE UPDATES

How to claim winning tickets valued at:

  • Prizes up to $599
    May be claimed in-person at CT Lottery retailers, or by mail. For mail-in instructions, click here.
  • Prizes up to $5,000*
    May be claimed in-person at High-Tier Claim centers, by mail, or in-person at CT Lottery Headquarters (with restrictions), or by drop-off (see below).
  • Prizes $5,001 - $9,999*
    May be claimed by mail, in-person at CT Lottery Headquarters (with restrictions), or by drop-off (see below).
  • Prizes $10,000 - $49,999
    May be made by mail, by drop-off, or in-person at the CT Lottery Headquarters in Rocky Hill (by appointment if desired)**.
  • Prizes $50,000 and above
    MUST be made in-person at the CT Lottery Headquarters in Rocky Hill (by appointment if desired)**

**To make an appointment, claimants should call (860) 713-2680.

 

For Appointments Please Note:

  • Claimants MUST use hand-sanitizer upon entry to Lottery Headquarters.
  • A face mask will be required upon entering the building and MUST be worn throughout the claim process.
  • Social distancing MUST be maintained at all times.
  • Only the winner will be allowed to enter the building after passing screening questions unless a companion is necessary for health reasons or translating needs.

 

In-Person Claims

  • Claims for $600 and above only on a single ticket.
  • Maximum of 6 claimants in the lobby at the same time.  
    • 3 of 6 claims windows will be open; additional claimants will wait social distanced.
    • Claimants must remain outside if maximum is reached.
  • Claimants must answer prescreening questions and use hand sanitizer PRIOR to entering the building.
  • A face mask MUST be worn at all times while in the building. 
  • Social distancing MUST be maintained at all times.
  • Only the winner will be allowed to enter the building after passing screening questions unless a companion is necessary for health reasons or translating needs. 

 

For Drop-offs Please Note:

  • Drop-off claims will be accepted during regular business hours Monday-Friday, 8:30 AM - 4:30 PM.
  • Drop-offs will NOT be processed the same day; claims will be processed in the order received and checks will be mailed.
  • Upon arrival to Lottery Headquarters, enter through the front door. A Lottery staff member will be stationed inside to provide a receipt for leaving your envelope.
  • Claims for $600 and above only on a single ticket.
  • The back of the original ticket must be filled out.
  • A copy of two (2) forms of proper identification must be included along with a daytime phone number
  • All items must be in an envelope. 

* Please note: Prizes of $5,000 and up may require tax forms to be completed by winner and returned to Lottery PRIOR to issuing a check. This may result in additional processing time for mail-in or dropped-off claims.


Please call High-Tier Claim Center locations directly for current hours.

NameLocationPhone
Sully's Mobil382 Vauxhall Street, New London
Mon-Fri: 7 AM - 8 PM
Sat: 7 AM - 7 PM, Sun: 8:30 AM - 4 PM*
* No claims are currently being processed on Sat. & Sun.
(860) 443-5938
Crossroads Card & Gift

280 Connecticut Avenue, Norwalk
Mon-Sat: 7 AM - 9 PM, Sun: 7 AM - 5 PM

(203) 852-9671
C&A Market1088 Boston Post Road, West Haven
Mon-Sat: 8:30 AM - 3:30 PM
Sun: 8:30 AM - 12:30 PM
(203) 932-4296
DADA Grocery LLC

757 Meriden Road, Waterbury
Mon-Sat: 9 AM - 6 PM
Sun: Closed

(203) 573-0029

Mailing Winning Lottery Tickets

Winning tickets up to $49,999 may be claimed by mail. You are responsible for the mailing method chosen. We recommend that you utilize a mailing method that provides you with proof of mailing and keep copies of your submissions. Please complete the requested information on the back of the original ticket and sign it. Mail the ticket along with a copy of two (2) valid forms of signed identification to: 

CT Lottery Claims Dept.
777 Brook Street
Rocky Hill, CT 06067

 

Valid Forms of Identification

Two (2) of the following valid forms of signed identification (one of which must be a photo ID) are required when claiming a prize in person at a High-Tier Claim Center, or in person or by mail to CT Lottery Headquarters: driver’s license, Social Security card, passport, state ID, pistol permit, major credit card with signature, or work ID with photo and signature.   


Any other questions or concerns about claims may be directed to ctlottery@ctlottery.org or (860) 713-2700.



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