Q. How can I locate a Lottery Retailer?
Q. How much did I win?
|A. When you use the "Ticket Checker" scanner at our retailer locations, you will know IMMEDIATELY if your ticket is a winner...and how much you won!
CONVENIENT to use:
- Ticket Checker scanners are located within 6 feet of your Retailer’s Lottery terminal. If you do not see it, ask your retailer to show it to you.
EASY to operate:
- Scratch the “Scratch-2-Cash” symbol on your scratch tickets, then insert the bar code into the scanner. Scratch games numbered 1001 and up use Scratch-2-Cash technology.
- Insert the bar code on the bottom of your draw game ticket into the scanner. All draw games are compatible with the Ticket Checker.
To learn more about the various draw game prize payouts, visit our game pages:
Q. Can I buy tickets with a credit card or debit card?
|A. Lottery tickets cannot be paid for with a credit card or on credit. Tickets can be paid for in cash (paper currency and coin), certified bank checks, traveler's checks, money orders, prepaid gift cards, prepaid gas cards and debit cards*. The definition of a debit card must meet the following two criteria:
1. The cardholder must use a Personal Identification Number (PIN) to access the bank account
2. Use of the card must initiate an immediate on-line deduction from the bank account.
*Please note that some retailers may have a specific store policy in place that prevents the use of a Debit card to purchase lottery tickets.
Q. Can I buy lottery tickets by mail or on the Internet?
A. No. Lottery tickets cannot be purchased by mail or on the
internet. Connecticut lottery tickets must be purchased from a
licensed lottery sales agent in Connecticut. There are a number of web
sites (privately owned) that offer lottery tickets for sale. The CT
Lottery does not endorse or encourage the use of these sites.
Q. What happens to a winner's prize payments after death?
A. In the event of a winner's death, the Lottery pays any remaining payments to the winner's estate in accordance with applicable Probate Court orders. The Lottery does NOT keep the money; the State of Connecticut does not take it. Consult with your legal counsel for more information.
Q. Can I purchase a Lottery ticket subscription?
A. The CLC does not currently offer subscriptions. We do, however, offer an Advance Action feature to players wishing to buy multiple drawings at one time.
Q. What time do the Lottery Terminals close for ticket sales?
- Play3 Day & Play4 Day drawings are conducted at 1:57pm. Wagering is closed at 1:45pm and reopened at 2:01pm.
- Play3 Night, Play4 Night and Cash5 drawings are conducted at 10:29pm. Wagering is closed at 10:20pm and reopened at 10:45pm.
Lucky for Life® drawings are conducted at 10:35pm. On drawing nights, wagering is closed at 9:30pm and reopened the next morning.
- Lotto drawings are conducted at 10:38pm. On drawing nights, wagering is closed at 10:20pm and reopened at 10:46pm.
- Powerball® drawings are conducted at 10:59pm. On drawing nights, wagering is closed at 9:50pm and reopened the next morning.
- Mega Millions® drawings are conducted at 10:59pm. On drawing nights, wagering is closed at 10:45pm and reopened the next morning.
Q. What is the difference between the Annuity Option and the Cash Lump Sum payout?
|A. Powerball®, Mega Millions® or Lotto jackpot winners have 60-days from the time the winning ticket is presented to Lottery officials to decide how they want to collect their prize, either as an Annuity or Cash Lump Sum payout. If a choice is not made within those 60-days, the prize will automatically be paid as an Annuity payout option.
Powerball®, Mega Millions® and Lotto jackpot prizes are pari-mutuel. If there's only one jackpot winning ticket sold, that ticket holder will receive the entire first prize pool. If there are several winning jackpot tickets, each holder will share in the first prize pool.
- Cash Lump Sum pays out the prize money all at once.
- Powerball® Graduated Annuity pays out the jackpot prize money in 30 payments, over 29 years.
- Mega Millions® Annuity pays out the jackpot prize money in 26 payments, over 25 years.
- Lotto Annuity pays out the jackpot prize in 21 installments, over 20 years.
Please be sure to sign the back of your lottery ticket as soon as you purchase it to establish ownership. If you believe that you have a winning jackpot ticket, please contact the CT Lottery Claims department for more detailed information at (860) 713-2680.
Q. Can I purchase tickets for drawings in advance?
A. Select the Advance Action feature for Powerball®, Mega Millions®, Lotto, Cash5 and Lucky for Life® and you can buy up to 26 consecutive draws in advance! Just mark the Advance Action box on your play slip. Buy 26 Advance Action draws for the price of 25!
You can either select your own numbers or have the computer randomly select your numbers for you. Advance Action is NOT a subscription plan. Players are responsible for checking their own tickets.
If you have an Advance Action ticket and have a winning match prior to the end date of the game play, you can take your ticket to any CT Lottery Retailer for redemption. The retailer will cash your ticket and give you an EXCHANGE TICKET for any remaining plays. Or, you can wait until all of the consecutive drawings have been held to claim your cumulative prize amount.
Q. Where was the winning jackpot ticket sold?
A. For security reasons, the CT Lottery does not disclose where winning Lotto jackpot tickets are sold until after the ticket holder has made a claim.
The location where either a Powerball® or Mega Millions® jackpot ticket is sold within Connecticut may be announced by the Lottery.
Q. I have a Retailer complaint. What should I do?
First, try to offer comments or criticisms directly to the Lottery Retailer. However, if you would like to contact us
directly by E-mail, please include the following in your message:
- The Lottery Retailer's business name, street address and town
- Specifics regarding the event, day and time of event, the name of the clerk, manager or owner