PROBLEM GAMBLING HELPLINE


warning signs
If you gamble, playing responsibly should be important to you and the people you care about. Responsible gambling means keeping the game in perspective, limiting your involvement so that it doesn't negatively affect your job, mood, finances, relationships or self-esteem.

Are you concerned about your gambling, or the gambling of someone you care about? Four questions aid in identifying gambling problems:
  1. Have you ever failed to pay bills or repay debts because of gambling?
  2. Have people criticized your betting or told you that you had a gambling problem?
  3. Have you ever been untruthful about the extent of your gambling or hidden it from others?
  4. Have you ever tried to stop or cut back on how much or how often you gamble?
Answering "YES" to one or more of these questions is cause for concern.
PROBLEM GAMBLING LINKS
PLEASE NOTE:  The CT Lottery assumes no responsibility for the information contained on any of these links or on sites other than the official CT Lottery website.


  Connecticut Council on Problem Gambling (CCPG) - The Connecticut Council on Problem Gambling is a private, not-for-profit organization affiliated with the National Council on Problem Gambling. The Council’s mission is to reduce the prevalence and impact of problem and pathological (compulsive) gambling on individuals, their families, and society.

 

 
Department of Mental Health and Addiction Services (DHMAS) - The mission of the Department of Mental Health and Addiction Services is to improve the quality of life of the people of Connecticut by providing an integrated network of comprehensive, effective and efficient mental health and addiction services that foster self-sufficiency, dignity and respect.

    National Council on Problem Gambling (NCPG) - The Mission of the National Council on Problem Gambling is to increase public awareness of pathological gambling, ensure the widespread availability of treatment for problem gamblers and their families, and to encourage research and programs for prevention and education.


  The World Lottery Association Code of Conduct (WLA) - The World Lottery Association Code of Conduct concerning the use of electronic commerce for the distribution of gaming services is available in English.

 
  Women Helping Women is a website with news and support for female gamblers in recovery.

    The International Centre for Youth Gambling Problems and High-Risk Behaviours at McGill University has been at the forefront of leading-edge research aimed at identifying and understanding the critical factors related to youth gambling issues.  In addition to its many research endeavors, the Centre also provides treatment for youth experiencing gambling problems.

 
GAM-ANON®
  GAM-ANON® International Service Office, Inc. is a website that provides information for the general public and professional community about problem (compulsive) gambling.
RESOURCES AND DOWNLOADS
Help and Hope Button   "Is Gambling A Problem" Pocket Card - Informational booklets are available at gaming establishments, lottery retailers, offices maintained by the Dept. of Mental Health and Addiction Services and the CT Council on Problem Gambling.

  The Right Way to Play - Keeping the lottery fun means knowing the rules.  Here are some important things to know before you buy a lottery ticket.

 
 
CODE OF CONDUCT
The Code of Good Practice - This Code contains the voluntary advertising and marketing guidelines subscribed to by the Connecticut Lottery Corporation.

    RESPONSIBLE PLAY VIDEOS
      "A Message on Youth Gambling" created by Youth for Youth (2009) - This 90- second video was created and produced by teenagers from New Haven, Connecticut and was funded by the CT Lottery.  It sends a message about the potential effects of gambling, including that it can become addictive and that not only can a youth lose money, but also lose friends and school. The message explicitly states “It’s okay to play the game, but know when the game is playing you.”

      "You Tell a Friend" - (2009) A 30-second television piece created to encourage teenagers to talk about gambling issues. In this compelling piece, students remind that friends tell important things to each other, and the issue of speaking about gambling problems is one topic that friends should talk about. Created in conjunction with the students, faculty and parents of Masuk High School, Monroe, CT, it is being broadcast as a part of the CT Lottery's advertising rotation. It was debuted at a press conference on March 3, hosted by Senator Andrea Stillman, (D-Waterford). The PSA was a collaborative Partnership effort funded in entirety by the CT Lottery. Special thanks to the VT Council on Problem Gambling for use of their original concept.

      "Family Dinner" - (2008) A 30-second television piece to raise awareness of the impact gambling can have on family life. Focusing on the help and assistance that is available to family members of problem gamblers, it encourages viewers to help themselves find understanding and guidance in dealing with the gambling problem of a family member. This PSA was a collaborative Partnership effort funded in entirety by the CT Lottery, and is currently included in the Lottery's advertising rotation.

      "New Home" - (2006) A 30-second television piece to raise awareness of women's gambling issues. Focusing on the positive impact reaching out for help can provide, viewers are reminded that gambling addiction does not need to be handled alone. "There's help and hope," sends a powerful message of recovery to viewers. This PSA was a collaborative Partnership effort, and is currently included in the Lottery's advertising rotation. "New Home" was cited by the National Council on Problem Gambling as its 2006 "Electronic Media" award winner.

      "The Big Game" - (2003) A 30-second television piece to raise awareness of teenage gambling issues. Parents viewing the piece are reminded to talk with teenage children about gambling. This PSA was a collaborative Partnership effort.
    SPEAKERS' BUREAU
    The CT Lottery Speakers' Bureau has been active for approximately 15 years.  Lottery Ambassadors provide educational speeches as a public service to civic and service organizations.  The CT Lottery Speakers' Bureau is available free of charge to civic clubs, colleges, continuing education business classes and other social organizations.  All presentations include a question-and-answer segment.  The Lottery includes information about responsible play as part of the Lottery's social responsibility efforts in all presentations made.  Lottery Ambassadors will present your choice of topic at your group's next meeting with fun, educational, and thought provoking information on topics such as:
     
    Topic 1:  "The History of the CT Lottery" a presentation recapping the history of the CT Lottery from inception in 1972.
     
    Topic 2:  "The Right Way to Play" a 30-minute presentation detailing how to protect yourself from Fraud, Scams and Identity Theft.
     
    If your group is interested in having a CT Lottery Ambassador speak at your next meeting or function, please complete the Speakers' Bureau Form.  We appreciate your interest!
     
     

     
    AWARDS AND CERTIFICATES
     
    Award for Best U.S. 2012 Holiday Campaign - The CT Lottery was selected by the National Council on Problem Gambling (NCPG) and the International Centre for Youth Gambling Problems and High-Risk Behaviors at McGill University as the winner of the “Best 2012 U.S. Holiday Lottery Campaign Award" for the second consecutive year.
     
    The award recognized the CT Lottery’s continued outstanding commitment during the holiday season to promote responsible play in a creative, appealing and diverse way and by the wide variety of marketing and advertising mediums used.

     
    "WLA Certification of Accreditation (PDF)" - The CT Lottery has met the criteria for achieving Level 2 of the World Lottery Association Responsible Gaming Framework.
     
    “As WLA members, our duties are not only to grow sales and returns to good causes but to facilitate responsible play.  In 2006, the WLA adopted the Responsible Gaming Principles and a Responsible Gaming Framework aimed at protecting lottery players around the world.  This effort and commitment ensures not only that our public is protected but also that the revenues are sustained for the public good.” - Anne Noble, CT Lottery President and CEO

    —World Lottery Association, Responsible Gaming Principles and Framework


      Award for Best 2011 North American Holiday Corporate Social Responsibility (CSR) Campaign - The National Council on Problem Gambling (NCPG) and McGill University selected the CT Lottery as the recipient of the first “North American 2011 Holiday Campaign Award.”

    The award recognized the CT Lottery’s outstanding commitment during the holiday season to promote that lottery tickets are not suitable gifts for children. All advertising, marketing and public relations communications included the message “PLEASE PLAY RESPONSIBLY. Lottery tickets are not a suitable gift for children under 18 years of age. Purchasers must be 18 or older.”
    UPCOMING EVENTS

     
    2014 CCPG Conference - SAVE THE DATE The National Council on Problem Gambling (NCPG) is pleased to announce that the 2014 conference will be held on October 29, 2014 at Mystic Marriott.  Check back for details.


     
    Problem Gambling Awareness Month - March 2014 The National Council on Problem Gambling (NCPG) is pleased to present the National Problem Gambling Awareness Month (NPGAM) campaign, a grassroots public awareness and outreach campaign. The goal of this campaign is to educate the general public, and health care professionals about the warning signs of problem gambling and raise awareness about the help that is available both locally and nationally. 


    Welcome to Responsible Gambling!


    Responsible Gambling is a core value of the Connecticut Lottery Corporation (CLC).  The mission of the CT Lottery is to "raise revenue in an entrepreneurial manner for the State of Connecticut, consistent with the highest standards of good public and social responsibility, by offering products to our players that are fun and entertaining, and by ensuring the public's trust through integrity and honesty."
     
    In order to help achieve this, the CT Lottery participates in the World Lottery Association's responsible gaming accreditation program.  In 2012, the CT Lottery achieved Level 2 Accreditation – one of only six U.S. lotteries to achieve this distinction, and it is now working towards Level 3 Accreditation.  As part of the Level 3 Accreditation process, the CT Lottery will continue to build and improve upon its own various responsible gambling efforts which include employee training, retailer training, advertising and communication efforts, player education, stakeholder engagement, and reporting and measuring our progress.
     
    The CT Lottery contributes $2.3 million annually to the Department of Mental Health and Addiction Services' (DMHAS) Chronic Gamblers Rehabilitation Fund, and commits additional funding support in various ways including Public Service Announcements (PSAs).

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    Connecticut Lottery Corporation
    777 Brook Street
    Rocky Hill, CT 06067
    ctlottery@ctlottery.org

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    Winning Numbers Line: (860) 713-2000
    Fax: (860) 713-2805

    PLEASE PLAY RESPONSIBLY. Purchasers must be 18 or older.
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